旅游者安全行为外文研究文献综述

doi:10.12054/lydk.bisu.28

摘要/Abstract

摘要：

本文在对旅游者安全行为相关外文文献进行系统梳理的基础上,阐述旅游者安全行为的研究源起及概念内涵,归纳提炼出旅游者安全行为的结构维度,即旅游者的安全决策行为、旅游者的安全信息搜索行为、旅游前的安全准备行为、旅游过程中的安全防范行为、旅游后的安全反馈行为;从内部因素、外部因素、旅游相关因素3个方面,进一步探讨了旅游者安全行为的影响因素;分析了现有研究中的不足,并从概念内涵及量表开发、其他影响因素的探索、研究方法及研究视角3个方面对旅游者安全行为研究提出展望。

关键词: 旅游者安全行为; 结构维度; 影响因素; 研究展望

Abstract:

The purpose of the study of tourist safety behavior is to control the unsafe behavior of tourists as well as encourage and guide their safety behavior. Foreign researches have developed from simple research on tourist safety decision making, to tourist safety behavior before and during travel, as well as different structural dimensions of tourist safety behavior. Research perspectives of tourist safety behavior are gradually enriched. The structure dimensions of tourist safety behavior are generalized as follows: tourists’ safety decision making behavior, safety information search behavior, safety preparation before travel, safety precautions during travel, and safety feedback behavior after travel. There are many factors influencing the safety behavior of tourists. In recent years, foreign literature mainly focuses on the internal factors, external factors and tourism related factors. The internal factors include demographic characteristics, tourism risk perception, tourism prior knowledge, tourist type, individual relevance and other internal factors. External factors include natural environment, social environment, risk communication and other external factors. Tourism related factors include tourism group size, the travel times, travel companion, modes of tourism transportation, tourism organization forms and other tourism related variables. In the era of safety economy, there is still large room for further research and development of the theory of tourist safety behavior. This paper analyzes the shortcomings of existing researches and the prospect of researches on tourist safety behavior is proposed in three aspects: the concept and development of the measurement scale, the exploration of other influencing factors, as well as the research methods and the research perspectives.

Keywords: tourist safety behavior; structure dimensions; antecedents; research prospect

中图分类号:

吴艺娟, 郑向敏. 旅游者安全行为外文研究文献综述[J]. 旅游导刊, 2017, 1(5): 68-85.

Yijuan WU, Xiangmin ZHENG. A Literature Review of Tourist Safety Behavior Research[J]. Tourism and Hospitality Prospects, 2017, 1(5): 68-85.

图/表 3

参考文献 66

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研究人员（年份）	概念	内涵	研究方法	研究视角
Jehn-Yih Wong和Ching Yeh（2009）^[12]; Liu Li Ling（2013）^[13]	旅游者决策前的犹豫行为	旅游者在最后决策阶段对旅游产品或服务的推迟购买,以获得额外的处理时间	问卷调查法	旅游者的安全决策行为
Fodness D和Murray B（1997）^[14]; Peter Björk和Hannele Kauppinen-Räisänen（2011）^[15]	旅游者信息搜索行为	旅游者使用不同类型、不同数量的内外部信息渠道为其旅游计划提供信息支持	问卷调查法	旅游者的安全信息搜索行为
Roy Ballantyne,Neil Carr,Karen Hughes（2004）^[16]	旅游者的安全知识储备	旅游者对安全知识及其应用的熟知与掌握	焦点小组访谈法、问卷调查法	旅游前的安全准备行为
研究人员（年份）	概念	内涵	研究方法	研究视角
Wang Ping（2014）^[17]; Mushtaq A Bhat（2013）^[18]	旅游后的安全反馈行为	旅游者基于旅游安全感知的推荐行为和重游行为	定性分析法、问卷调查法	旅游后的安全反馈行为

研究人员（年份）	概念	内涵	研究方法	研究视角
Jehn-Yih Wong和Ching Yeh（2009）^[12]; Liu Li Ling（2013）^[13]	旅游者决策前的犹豫行为	旅游者在最后决策阶段对旅游产品或服务的推迟购买,以获得额外的处理时间	问卷调查法	旅游者的安全决策行为
Fodness D和Murray B（1997）^[14]; Peter Björk和Hannele Kauppinen-Räisänen（2011）^[15]	旅游者信息搜索行为	旅游者使用不同类型、不同数量的内外部信息渠道为其旅游计划提供信息支持	问卷调查法	旅游者的安全信息搜索行为
Roy Ballantyne,Neil Carr,Karen Hughes（2004）^[16]	旅游者的安全知识储备	旅游者对安全知识及其应用的熟知与掌握	焦点小组访谈法、问卷调查法	旅游前的安全准备行为
研究人员（年份）	概念	内涵	研究方法	研究视角
Wang Ping（2014）^[17]; Mushtaq A Bhat（2013）^[18]	旅游后的安全反馈行为	旅游者基于旅游安全感知的推荐行为和重游行为	定性分析法、问卷调查法	旅游后的安全反馈行为