Knowledge creation and knowledge spillover have gained increasing attention in academia. On the basis of theory development paths in consumer psychology, the current paper aims to establish the framework of the knowledge creation process in the tourism domain. Specifically, I focus on four aspects of tourism knowledge creation: context generalization, the driving force, the type of goal orientation and the tree of theory. This research will highlight the literature on knowledge creation of tourists’ psychology and behavior.

Mass tourism came with modernity, which laid the foundation for tourism studies. An in-depth description of the mass tourism phenomenon can help to better understand the essence of tourism; however, theoretical interrogation of the origin of mass tourism is insufficient. Drawing on relevant studies of mass tourism both at home and abroad, this study offers a genetic explanation of mass tourism by probing into the subject (i.e. tourists) , object (i.e. tourist attractions) and intermediary (i.e. supporting elements) of mass tourism via a socio-cultural perspective. The examination of the three aspects of mass tourism are situated in the context of socio-cultural changes, such as the blurred distinction between work, tourism and nostalgia, and result from the evolution of mass culture, Romanticism and modernity. Accordingly, the major factors triggering the occurrence and development of mass tourism are identified, and highlight the theoretical understanding of mass tourism phenomenon.

The 19th Communist Party of China (CPC) National Congress makes an important statement that socialism with Chinese characteristics has entered a new era and the principal contradiction facing Chinese society is between unbalanced and inadequate development and the people's ever-growing needs for a better life. How to improve people’s sense of gain becomes a hot topic both in theory and in practice. As one of the most important stakeholders of a city, residents’ sense of gain is closely related to the status quo of city development. Place image describes the sum of beliefs, ideas and impression that residents hold of the city they live in. This includes residents’ perception of a city’s community services, physical appearance, social environment, entertainment services and job opportunities. Sense of gain refers to residents’ positive psychological feelings about their life, which covers three dimensions of current sense of gain, future sense of gain and meaning sense of gain. This study aims to investigate the effect of place image on residents’ sense of gain and the mediation effect of place identity. Taking Guangzhou as an example, this study gathered 328 valid samples. SPSS 20 and Mplus 7.0 were used to manage and analyze the data. The results indicated that place image has a positive effect on sense of gain and place identity. Additionally, place identity has a positive effect on sense of gain. Place identity mediates the positive effects of place image on current sense of gain and meaning sense of gain. Finally, management implications and future research directions were discussed.

Against the background of increasingly fierce competition among tourist destinations, one of the major practical issues in local tourism development is how to improve tourist satisfaction. This issue has attracted extensive attention from the tourism industry and academia. As the demands of tourists appear more individualized, diversified, and experiential in the era of mass tourism, emphasis has been increasingly placed on the inner emotional experience of tourists. Therefore, it is of great significance to explore and understand the formation mechanism of tourist satisfaction by examining the emotional connection between tourists and destinations. This paper uses ancient towns to build a comprehensive influence model of tourism involvement and place attachment in relation to tourist satisfaction. The results indicate the following. First, in the circumstances of ancient towns, tourist involvement has a positive effect on tourist satisfaction and has indirect effects, as place attachment and experience quality may affect their relationship. Second, tourists’ place attachment to ancient towns not only has a significant and direct effect on tourist satisfaction but also exerts an indirect effect, as it may add to the quality of the tourist experience, which in turn enhances tourist satisfaction. Third, the quality of the tourist experience plays an important mediating role in the formation of tourist satisfaction. Finally, both place attachment and tourist involvement are important drivers of tourism experience quality. Therefore, the tourism authorities and operators of ancient towns should strive to shape up and preserve the distinct features of their localities, cultivate and foster tourists’ place attachment to their localities, improve the degree of tourist involvement, and optimize their tourist experience quality to maximize tourist satisfaction.

This article quantitatively analyzes the literature of social memory in tourist destinations from 1998 to 2019, with the help of the keyword co-emerging network and Ucinet. The results show that: (1) the common focus of research on social memory in domestic and foreign tourist destinations is collective memory, heritage tourism, rural tourism and the issue of the development of local culture.(2)There are differences in the dimensions and research methods of social memory classification in domestic and foreign tourist destinations.(3)In China, small-scale areas such as historical and cultural heritage sites and revolutionary memorial sites are used as research areas, while foreign countries mainly study large-scale areas such as national social memory.(4)The theme of research on social memory in tourist destinations is increasingly integrated. The research perspective is becoming more micro, modular and hierarchical. Through the analysis of the different stages of the hot spots of social memory research in domestic and foreign tourist destinations, this research is expected to provide a reference for further in-depth study of social memory in tourist destinations.