旅游导刊
The Impact of Employee’s Organizational Citizenship Behavior on Customer Citizenship Behavior：The Mediating Role of Customer Emotional Bonding
Meizhen LIN, Lili GUO, Xiaolu LI, Mengting HE
Tourism and Hospitality Prospects . 2017, (4): 35 -45 .  DOI: 10.12054/lydk.bisu.21