组织创新氛围对展览企业双元创新的影响研究——数字赋能的调节作用

doi:10.12054/lydk.bisu.304

摘要/Abstract

摘要：

在当前数字化转型加速的背景下，创新成为展览企业持续发展的核心动力。然而，现有研究多聚焦于传统创新机制，较少关注数字化情境下展览企业的组织创新氛围对双元创新的影响。因此，本研究以双元创新理论为基础，构建包含数字赋能的分析模型，通过实证研究探究组织创新氛围对双元创新及创新绩效的影响。研究发现：（1）组织创新氛围显著正向影响企业的创新绩效提升；（2）组织创新氛围通过双元创新的中介作用影响创新绩效；（3）数字赋能正向调节组织创新氛围和双元创新的关系，其中，分析能力强化组织支持对利用式创新的正向影响，连接能力显著调节团队协作与利用式创新的关系。本文拓展了双元创新在数字化情境下的应用场景，为展览行业企业构建创新氛围、提升数字化能力与创新绩效提供了理论支持与实践启示。

关键词: 组织创新氛围; 双元创新; 数字赋能; 创新绩效; 展览企业

Abstract:

With accelerating digital transformation, innovation has emerged as the core driver sustaining the development of exhibition enterprises. However, existing research predominantly focuses on traditional innovation mechanisms, with insufficient attention paid to the impact of the organizational innovation climate on ambidextrous innovation amid the digitalization of the exhibition industry. Therefore, grounded in the theory of ambidextrous innovation, in this study, an analytical model is constructed, incorporating digital empowerment, and the effects of organizational innovation climate on ambidextrous innovation and innovation performance are empirically examined. The findings reveal that organizational innovation climate (1) exerts a significantly positive impact on corporate innovation performance; (2) influences innovation performance through the mediating role of ambidextrous innovation; and (3) its relationship with ambidextrous innovation is positively moderated by digital empowerment. Specifically, (a) analytical capability strengthens the positive effect of organizational support on exploitative innovation; (b) connectivity capability significantly moderates the relationship between team collaboration and exploitative innovation; but (c) intelligent capability does not demonstrate a significant positive moderating effect on the relationship between autonomous work and exploratory innovation, as well as autonomous work and exploitative innovation. This study extends the application of ambidextrous innovation in the digital context and provides theoretical support and practical insights for enterprises in the exhibition industry and other relevant sectors to foster an innovation climate, enhance digital capabilities, and boost innovation performance.

Keywords: organizational innovation atmosphere; ambidextrous innovation; digital empowerment; innovation performance; exhibition enterprises

中图分类号:

刘林艳, 程世林, 庞文雅, 刘子禛. 组织创新氛围对展览企业双元创新的影响研究——数字赋能的调节作用[J]. 旅游导刊, 2025, 9(5): 43-71.

LIU Linyan, CHENG Shilin, PANG Wenya, LIU Zizhen. Influence of Organizational Innovation Climate on Dual Innovation of Exhibition Enterprises: The Moderating Effect of Digital Empowerment[J]. Tourism and Hospitality Prospects, 2025, 9(5): 43-71.

图/表 13

参考文献 58

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变量 Variable	属性 Attribute	频数 Amount	占比/% Proportion	变量 Variable	属性 Attribute	频数 Amount	占比/% Proportion
公司成立年限 Company establishment years	0~5年	61	19.3	性别 Gender	女	172	54.4
	5~10年	124	39.2		女	172	54.4
	10~20年	93	29.4		男	144	45.6
	20年以上	38	12.1		男	144	45.6
员工数量 The number of employees	50人及以下	74	23.4	受教育水平 Education level	高中及以下	38	12.0
	51~100人	187	59.2		专科	70	22.2
	101~300人	40	12.7		本科	169	53.5
	301人及以上	15	4.7		硕士及以上	39	12.3
公司性质 The nature of company	国有或国有控股企业	35	11.1	年龄 Age	18~30岁	19	6.0
	民营或民营控股企业	111	35.1		31~40岁	87	27.5
	中外合资企业	89	28.2		41~50岁	123	38.9
	外商独资企业	62	19.6		51~60岁	60	19.1
	其他企业	19	6.0		60岁以上	27	8.5
从业年限 Length of service	1年以内	6	1.9	职位层级 Position level
	1~3年	4	1.2		普通员工	4	1.3
	3~5年	6	1.9		基层管理者	44	13.9
	5~10年	193	61.1		中层管理者	191	60.4
	10年以上	107	33.9		高层管理者	77	24.4

变量 Variable	属性 Attribute	频数 Amount	占比/% Proportion	变量 Variable	属性 Attribute	频数 Amount	占比/% Proportion
公司成立年限 Company establishment years	0~5年	61	19.3	性别 Gender	女	172	54.4
	5~10年	124	39.2		女	172	54.4
	10~20年	93	29.4		男	144	45.6
	20年以上	38	12.1		男	144	45.6
员工数量 The number of employees	50人及以下	74	23.4	受教育水平 Education level	高中及以下	38	12.0
	51~100人	187	59.2		专科	70	22.2
	101~300人	40	12.7		本科	169	53.5
	301人及以上	15	4.7		硕士及以上	39	12.3
公司性质 The nature of company	国有或国有控股企业	35	11.1	年龄 Age	18~30岁	19	6.0
	民营或民营控股企业	111	35.1		31~40岁	87	27.5
	中外合资企业	89	28.2		41~50岁	123	38.9
	外商独资企业	62	19.6		51~60岁	60	19.1
	其他企业	19	6.0		60岁以上	27	8.5
从业年限 Length of service	1年以内	6	1.9	职位层级 Position level
	1~3年	4	1.2		普通员工	4	1.3
	3~5年	6	1.9		基层管理者	44	13.9
	5~10年	193	61.1		中层管理者	191	60.4
	10年以上	107	33.9		高层管理者	77	24.4

变量名称 Variable		题项 Item	因子载荷 Factor loading	Cronbach’s α	KMO	CR	AVE	整体拟合指数 Overall fit index
组织创新氛围 Organizational innovation climate	组织支持 Organizational support	OS1	0.793	0.842	0.820	0.843	0.572	x²/df=1.094（<3），RMSEA= 0.017（<0.05），GFI=0.888（>0.8），CFI=0.989（>0.8），NFI=0.884（>0.8），
		OS2	0.734
		OS3	0.747
		OS4	0.751
	团队协作 Team collaboration	TW1	0.848	0.875	0.832	0.876	0.638
		TW2	0.788
		TW3	0.760
		TW4	0.797
	自主工作 Autonomous work	AW1	0.768	0.843	0.821	0.843	0.574
		AW2	0.752
		AW3	0.759
		AW4	0.751
双元创新 Ambidextrous innovation	探索式创新 Exploratory innovation	EI1	0.707	0.871	0.872	0.872	0.577
		EI2	0.754
		EI3	0.748
		EI4	0.758
		EI5	0.825
	利用式创新 Exploitative innovation	E_I1	0.766	0.875	0.873	0.875	0.584
		E_I2	0.785
		E_I3	0.816
		E_I4	0.733
		E_I5	0.718
创新绩效 Innovation performance	创新绩效 Innovation performance	IP1	0.784	0.900	0.910	0.900	0.601
		IP2	0.798
		IP3	0.770
		IP4	0.757
		IP5	0.741
		IP6	0.801
数字赋能 Digital empowerment	分析能力 Analytical capability	AC1	0.788	0.840	0.816	0.841	0.841
		AC2	0.747
		AC3	0.713
		AC4	0.769
数字赋能 Digital empowerment	连接能力 Connective capability	CC1	0.758	0.870	0.869	0.871	0.871
		CC2	0.790
		CC3	0.722					IFI=0.989（>0.8），TLI=0.988（>0.8）
		CC4	0.738
		CC5	0.777
	智能能力 Intelligent capability	IC1	0.792	0.844	0.816	0.844	0.844
		IC2	0.726
		IC3	0.754
		IC4	0.762

变量名称 Variable		题项 Item	因子载荷 Factor loading	Cronbach’s α	KMO	CR	AVE	整体拟合指数 Overall fit index
组织创新氛围 Organizational innovation climate	组织支持 Organizational support	OS1	0.793	0.842	0.820	0.843	0.572	x²/df=1.094（<3），RMSEA= 0.017（<0.05），GFI=0.888（>0.8），CFI=0.989（>0.8），NFI=0.884（>0.8），
		OS2	0.734
		OS3	0.747
		OS4	0.751
	团队协作 Team collaboration	TW1	0.848	0.875	0.832	0.876	0.638
		TW2	0.788
		TW3	0.760
		TW4	0.797
	自主工作 Autonomous work	AW1	0.768	0.843	0.821	0.843	0.574
		AW2	0.752
		AW3	0.759
		AW4	0.751
双元创新 Ambidextrous innovation	探索式创新 Exploratory innovation	EI1	0.707	0.871	0.872	0.872	0.577
		EI2	0.754
		EI3	0.748
		EI4	0.758
		EI5	0.825
	利用式创新 Exploitative innovation	E_I1	0.766	0.875	0.873	0.875	0.584
		E_I2	0.785
		E_I3	0.816
		E_I4	0.733
		E_I5	0.718
创新绩效 Innovation performance	创新绩效 Innovation performance	IP1	0.784	0.900	0.910	0.900	0.601
		IP2	0.798
		IP3	0.770
		IP4	0.757
		IP5	0.741
		IP6	0.801
数字赋能 Digital empowerment	分析能力 Analytical capability	AC1	0.788	0.840	0.816	0.841	0.841
		AC2	0.747
		AC3	0.713
		AC4	0.769
数字赋能 Digital empowerment	连接能力 Connective capability	CC1	0.758	0.870	0.869	0.871	0.871
		CC2	0.790
		CC3	0.722					IFI=0.989（>0.8），TLI=0.988（>0.8）
		CC4	0.738
		CC5	0.777
	智能能力 Intelligent capability	IC1	0.792	0.844	0.816	0.844	0.844
		IC2	0.726
		IC3	0.754
		IC4	0.762

变量 Variable	组织支持	团队协作	自主工作	探索式创新	利用式创新	创新绩效	分析能力	连接能力
组织支持
团队协作	0.334^**
自主工作	0.307^**	0.369^**
探索式创新	0.341^**	0.296^**	0.375^**
利用式创新	0.338^**	0.433^**	0.362^**	0.290^**
创新绩效	0.376^**	0.328^**	0.346^**	0.312^**	0.269^**
分析能力	0.277^**	0.345^**	0.244^**	0.285^**	0.250^**	0.329^**
连接能力	0.413^**	0.380^**	0.409^**	0.305^**	0.325^**	0.404^**	0.327^**
智能能力	0.261^**	0.338^**	0.260^**	0.355^**	0.278^**	0.323^**	0.325^**	0.276^**